Course details |
|
Delivery |
Online Training using Recorded Classes. |
Price |
As listed |
Registration |
Add product to shopping cart at bottom of this page |
Course Contents |
Topics listed below |
Who should attend |
Those interested in gaining multimode overview of CRM. (Example: newbies, beginners, end users, Business analyst, project team members, consultants, etc.) |
Prerequisites |
None. |
Level |
Basic to Intermediate. |
Objectives
|
To learn the most important features within CRM. Some of these features are : basic data, CRM functionality, Basic customizing, CRM Middleware, CRM Web User Interface etc. |
Training package includes |
Material in easy to learn power point format |
|
Student Forum to Raise/Answer Questions |
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Lifetime Access of Recorded Sessions |
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Future updates come free |
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Certification guidance |
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Resources on SAP CRM |
Topics - |
Business partner |
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SAP CRM Sales |
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SAP CRM Marketing |
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SAP CRM Services |
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SAP CRM Interaction Center |
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SAP CRM Partner Channel Management. |
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SAP CRM Analytics. |
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Product master |
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Customizing settings |
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Generic functions in business transactions |
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Activity management |
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Opportunity management |
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Quotation management |
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CRM Middleware |
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CRM WebUI. |
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